Verizon Authorized Retailer – GoWireless in Temecula, CA Open now

Reviews about Verizon Authorized Retailer – GoWireless

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  June 08, 2020, by Deborah Clark
  I did not have a great experience at this store I feel that my husband and I were lied to by your salesman Michael. What he originally told us was that if we get my husband new cell phone that the galaxy notebook would not cost anything. I already have a galaxy tab pro and I didn't need anther one but he said it was free with the phone. So when I got my bill is when I realized that was not the case.so I went back to the store to talk to Michael to talk about what was on my bill he totally denied what he said. Then he had one of the other salesman call customer service and I talked to a gentleman name Robbie and explained to him about what was going on he told me to let him talk back to the salesman. Then the salesman talked to Robbie and I was waiting to see what was what about my concerns and the salesman said that he was on hold and I thought he was talking about the Verizon representative had him on hold and one hour and thirty minutes later I ask the salesman if the representative still had him on hold he then told me that no he put the representative on hold. I said to him you mean to tell me that I have been waiting here thinking that I was being taken of you were worried about sales? Not caring about a customer who had just purchased a phone from this store. When I got back on the phone with the representative he said he wasn't pleased either.