Rent-A-Center in Temecula, CA Open now

Reviews about Rent-A-Center

• ★ ☆ ☆ ☆ ☆

  November 09, 2019, by Rudy Leso
  Rented 2 appliances from this place during a kitchen remodel. The refrigerator was filthy and had rust all inside… I gave this company a second chance and was burned for doing so. This company had a “computer glitch” and said I was delinquent on a payment and threaten to send you to collection on their errors. When that was resolved, NO customer service was given… I called to extend my 1 month rental for 10 days and was quoted $30.. They then kept my $95 deposit and said they were taking care of me… I would NEVER rent or BUY anything from this company again…
• ★ ★ ☆ ☆ ☆

  July 10, 2019, by Caidence Anderson
  Went in last weekend to rent a washer and dryer since our new home didn't have them yet. Was told at the store they were going to be delivered the upcoming Tuesday (today). Went home and took it upon myself to schedule other service installations needed in our home for Wednesday and Thursday since I was expecting the delivery of the washer and dryer Tuesday (today). I waited all day for a washer and dryer that never arrived. I called them at about 4:45 to check the status of our delivery, and was told we were scheduled for Wednesday. Now I know my husband AND I BOTH didn't mishear the date we were both told at the same time. I tried my best to handle the situation and figure out a solution with the associate I spoke with on the phone... But because this is the 3rd location we've had some problem or another with... My husband's fed up button has been pressed, and it took 20 minutes of his screaming through the phone from 15 feet away for the lady to finally say she would send the guys out to deliver the washer and dryer when they got back to the store from their route. I don't blame him... I can count on two hands the number of issues we've experienced with rent a center. Thought 3rd location would be the charm to prove to us not all rent a center locations are a chaotic mess and that maybe it was just an issue with Arizona locations. Our products aren't even delivered yet, and I'm already being proven wrong on my optimism. After this washer and dryer, we are never doing business with any rent a center in any state ever again. And if we run into any other upcoming issues with these rentals.... I'm sending my husband in person to holler at them. Let them deal with his darn temper.